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Prime Minister’s Office Expands ‘Hello Sarkar’ Portal to Fast-Track Local Grievances

KATHMANDU — The Office of the Prime Minister and Council of Ministers rolled out a direct administrative intervention allowing public grievances regarding local-level service delays, contract irregularities, and administrative mismanagement to be channeled straight through the Chief Secretary.

Integrated through the expanded Hello Sarkar digital framework, the system aims to bypass bureaucratic hurdles, ensuring that citizen complaints concerning municipal bodies and regional infrastructure projects are addressed with immediate executive oversight.